Capture intent
Record the booking request, time, service need, and customer context.
Booking workflow
Reservations turns incoming demand into a planned service rhythm.
Coordinate bookings, service capacity, customer context, staff rhythm, and visit preparation before the work reaches checkout or daily review.
Booking boardCustomer contextService capacity
Service rhythm
Bookings connect to customer context, service capacity, and selling flow.
Reservations matter most when bookings, walk-ins, customers, staff rhythm, and checkout are planned together.
Service board
Reservation, table, and counter rhythm
Reservation queue
18:302 guests
19:003 guests
19:154 guests
T1
active
T2
active
T3
active
Bar
active
Pickup
ready
Close
review
Menu option
Kitchen handoff
Daily close
Reservations
Booking context can sit near customer and service activity.
Menu options
Menu choices and add-ons stay tied to products and ordering.
Close review
Sales, payment, and shift context can be reviewed together.
Menu options Gift card planning Service close
Capability workflow
Prepare the visit before the customer arrives.
Reservations helps teams manage demand, capacity, and customer context so service does not start from a blank checkout screen.
Prepare capacity
Coordinate table, chair, room, staff, or service capacity around the planned visit.
Connect the visit
Carry the reservation into sales, customer history, and reporting when the visit is completed.
Connected capabilities
Reservations connects demand planning to sales and customer context.
Bookings become more useful when they can connect to the customer record, staff planning, checkout, and follow-up workflows.
Customers
Customer profiles, order context, bookings, and engagement history.
Sales
Orders, selling workflows, receipts, and daily selling context.
Marketing
Newsletter, cart-level discounts, product-level discounts, reviews, and customer engagement.
Reports
Operational reporting, daily close, and decision signals.
Common industry fit
Where Reservations usually matters most.
Different industries use this capability in different operating models.
Restaurants & Cafes
Service-day rhythm for reservations, menus, counter/table selling, gift cards, inventory, and close review.
Service focus
Prepare reservations, menu choices, and staff rhythm before service.
Hairdresser & Barbershop
Appointment-led service workflow for bookings, customers, payments, gift cards, products, and follow-up.
Appointment focus
Plan appointments and customer context before the visit.
Wellness & Beauty
Service package and customer-care workflow for bookings, profiles, gift cards, marketing, and payments.
Client care focus
Coordinate appointments, packages, and customer history.
Hotels & Accommodations
Booking and guest-service workflow for reservations, customer profiles, invoices, payments, and reporting.
Guest service focus
Connect reservations and guest context before arrival.
Availability
Use Pricing for the full plan comparison.
Reservation availability depends on selected modules, business model, and rollout scope.
Plan scope varies
Use Pricing to compare subscription scope, selected modules, and rollout timing for this workflow.
Related booking and operations posts
Guides for planning demand, service rhythm, and customer context.
1 result
Thursday, 2 January 2025
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Reservation planning
Plan the booking workflow before it reaches the counter.
Map the handoff from reservation request to visit preparation, sales, customer history, and reporting.
Reservations
Coordinate bookings, service capacity, customer context, staff rhythm, and visit preparation before checkout or daily review.
Industry fit
Restaurants & Cafes, Hairdresser & Barbershop, Wellness & Beauty, Hotels & Accommodations
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